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Contact Gentronics

Talk to the workshop that does the repair.

Send us a part number and the fault, and you’ll be dealing directly with the engineers in our Wiltshire workshop — not a call centre. Every new enquiry gets a reply within 24 hours, and most repair quotes go back the same working day.

24-hour response

Every new enquiry gets a reply from a real person within 24 hours.

Same-day quote

Send the part number and the fault. Fixed-price repair quote the same working day.

Advance exchange

Replacement units shipped from stock, subject to availability, while yours is repaired.

90-day warranty

Return-to-base cover on every repair as standard. Extendable on request.

Enquiry form

Tell us what you’ve got.

Repairs, stock and availability, data services or end-of-life — one form covers it. The more detail you give us, the faster we can come back with an answer.

  • 01Part number or modelUsually on a label on the drive, battery or board. A photo is fine.
  • 02The fault you’re seeingError codes, symptoms, or what happened before it failed.
  • 03Quantity and urgencyHow many units, and whether you need an advance-exchange unit.

Need it moving today? Call 01380 819 663 and we’ll take the details over the phone.

Make an enquiry

Find us

Our Wiltshire workshop.

Head lab, PCB rework and vendor test beds, all under one roof in Devizes. No third-party outsourcing.

AddressGentronics Solutions Ltd
Unit 4&5 Banda Industrial Estate
Nursteed Road, Devizes
SN10 3DY, United Kingdom
Gentronics Solutions Ltd, Unit 4&5, Banda Trading Estate, Devizes, SN10 3DY. United Kingdom
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