IT Hardware Repair Solutions

As an independent data storage repair specialist, we pride ourselves on our capability to reverse engineer the most sophisticated of data centre equipment, providing what is considered to be the most advanced and effective IT Hardware Repair Services portfolio available worldwide.

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DATA CENTRE HARDWARE REPAIR SERVICES

Gentronics repair a comprehensive range of server and data storage products – including; tape drives, automation, hard drives, optical drives, power supplies – plus the most up to date servers and more.

EXPERT SERVER & STORAGE REPAIRS

Our engineering pedigree has enabled us to service a wide range of current and legacy technologies, such as; LTO, DLT, AIT, DDS, SSD and Optical (SMO/UDO) to name a few. GENTRONICS provides a global repair partnership solution for business for all sizes that is second to none.

Our enterprise systems repair process includes:

  • Receive and catalogue your equipment into our UK repair facility
  • Disassemble, clean and adjust your equipment to OEM specifications
  • Run a rigorous suite of vendor specific bench tests
  • Identify any and all defects and software issues that may affect performance
  • Provide you with a full report evaluation
  • On your approval, make the appropriate repairs and replace any defective components
  • Run further rigorous bench tests to guarantee a successful repair.
  • Run a final suite of test procedures.
  • Create a full report and diagnostics evaluation for your audit needs.
  • Return the hardware to your specified location.
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WHICH BRANDS AND VENDOR EQUIPMENT DO WE REPAIR?

Gentronics can repair almost every vendor’s enterprise storage equipment. Our recent work includes storage and server repairs for the most common equipment including:

Dell

  • Compellent Series Repairs
  • EqualLogic PS Series Repairs
  • EqualLogic Controller Battery Repairs
  • All Tape Libraries – Drive Repairs
  • Clariion Co-branded Repairs
  • EMC-Dell Co-Branded Repairs

IBM

  • DS Series Repairs
  • N Series Repairs
  • All Tape Libraries – Drive Repairs
  • Storwize Repairs
  • Total Storage (TS) Series – VTS Systems Repairs

HP

  • LeftHand Repairs
  • EVA StorageWorks Repairs
  • MSA Storageworks Repairs
  • MSL StorageWorks Repairs
  • ESL Series Repairs

NetApp

  • F Series Repairs
  • FAS Series Repairs

EMC

  • AX Series Repairs
  • CX Series Repairs
  • All VNX Model Repairs
  • All VNXe Model Repairs
  • CX Series – Clariion Repairs

Qualstar

  • TLS Series Repairs
  • RLS Series Repairs

Quantum

  • Scalar Series Repairs
  • PX Series Repairs
  • M Series Repairs
  • I2000/I6000 Series Repairs
  • SuperLoader Series Repairs

Overland Data

  • NEO Series Repairs
  • REO Series Repairs
  • LoaderXpress Series Repairs
  • PowerLoader Series Repairs

Oracle

  • SL8500 Repairs
  • SL500 Repairs
  • SL3000 Repairs
  • SL150 Repairs
  • L180/L700 Repairs

Our goal is simple; to offer the highest quality IT Hardware Repair Services with the most consistent turnaround on a cost-effective basis. This is only been made achievable through our unbeatable industry experience and knowledge and our unique diagnostic and repair tools.

From our state-of-the-art repair centre based in the UK, all spare parts are fully refurbished and processed through our extensive QA program (to ISO9001 standard). This is why our warranty return rate is well below industry target levels.

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