IT Engineering Services
Gentronics deliver a robust range of services specifically designed to meet the ever-changing IT support needs of modern businesses, from our Wiltshire facility.
FLEXIBLE SLA’S FOR ALL HARDWARE & SOFTWARE MAINTENANCE
Gentronics cover a diverse range of IT vendors and products from our Wiltshire facility. We offer flexible on-site SLA’s, with call-to-fix as standard. Gentronics provides a 24-hour service, 365 days a year, for contracted customers – allowing them to meet their own service level targets.
TIME & MATERIAL CALLS
Gentronics provides that extra peace of mind to customers by providing a reactive and speedy “Time & Material” (T&M) service. Whether it’s a one-off fix or something that has been forgotten from the product list when setting up a contract, you can rely on Gentronics to get your system up and running again.
When cost is the major concern, don’t worry, we have an option that’ll work for you. Gentronics can provide a low cost scheduled call rate for when time is not the key issue. However, for that moment when time is the absolute priority then our premium “Red Button Service” is the natural choice. These calls are prioritised, and we pull out all the stops to get the correct parts and solution for the quickest possible repair.
INSTALLS, MOVES, ADDITIONS & CHANGES (IMAC)
Gentronics can provide you with a full range of IMAC based services from; volume server rollouts, SAN installations and full system health-checks, De-commissioning, Re-commissioning, Moves and Disposal, Upgrades & Asset Management.