Third Party Maintenance Contracts
Gentronics Solutions provide third party maintenance agreements (TPM) to cover EOL and EOSL data centre equipment, including servers, storage and network equipment. Our comprehensive maintenance policies are flexible to suit your SLA needs and give you complete peace of mind.
Maintenance Solutions for every data center
We don’t just monitor your systems, we deliver service to back up our promises. Gentronics has dedicated repair and service operations in the USA and Europe – and our our service technicians are trained on the very latest systems.
Every maintenance policy from Gentronics matches the original OEM maintenance standards – and exceeds the standards of other third party maintenance providers. Only Gentronics have the in-house expertise and experience to truly deal with more complex maintenance issues.
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THE GENTRONICS MAINTENANCE SOLUTION
Our third-party maintenance solution is a carefully crafted alternative to your original OEM support agreement and covers server, storage and network hardware.
Gentronics Maintenance solutions deliver flexibility, performance and cost savings, not least because you can continue to maintain your existing hardware rather than continually being forced to refresh your data centre hardware on endless cycles.
WHY THE GENTRONICS MAINTENANCE SOLUTION IS ESSENTIAL FOR EOL AND EOSL
A Gentronics Maintenance solution is ideal when your OEM declares that your data center hardware is EOL or EOSL. Our third party maintenance plans provide extended coverage designed to maintain stability in your existing infrastructure. Gentronics maintenance solutions offer the following minimum benefits:
- Multi-vendor hardware support under one, easy to understand contract
- Flexible, custom SLAs to suit your operational needs
- Gentronics USA and European operations deliver true global support
- Highly trained and accredited service technicians and engineers
- Rapid response times that often exceed SLA expectations
- Savings of 50-70% on OEM maintenance contracts.
